Privacy Policy

PRIVACY POLICY

Processing of personal data on Smallmatters.no

Smallmatters AS (org. No. 920640249 ) takes privacy seriously and is the data controller for personal data collected on this website and protects your privacy in accordance with applicable laws and regulations and your rights.

Responsible for the processing of personal data

Processing of personal data

Personal data collected and processed on Smallmatters.no is contact information such as name, address, email address and telephone number. In addition, we process information related to you and your activities on Smallmatters.no, such as purchases you make, contact you have with us via email/telephone and any returns (complaints, exchanges, etc.)

We process your personal data mainly to send you products you have ordered, or if you contact us with questions. We only store the information we need to help you further. This means that any information that is not relevant to the purpose to be fulfilled will not be stored or processed in any way.

When you place an order, you establish a customer profile with us. We then process the information you provide, such as contact information and purchase history, which is necessary to process your order and deliver the goods to you.

In the event of a complaint about goods, repair or replacement, your contact information will be processed in order to register the complaint and carry out the repair or replacement.

The above-mentioned personal data is processed on the basis of GDPR Article 6 (1) b), i.e. in order for us to be able to fulfill a contract with the data subject (with you as a customer).

We also process information relating to you to fulfill our legal obligations, pursuant to GDPR Article 6 (1) c) which we are obliged to fulfill under accounting and procurement legislation.

In order for us to further develop Smallmatters.no and offer better solutions and services for you as a customer, statistics about traffic, purchases and behavior must be collected. This is also necessary to be able to implement measures to avoid fraud. Anonymized data will be used for this purpose as far as possible.

Card numbers are not stored by Smallmatters.no and all card transactions are processed externally by authorized payment service providers. These will then be the data controllers and must be contacted for their processing of personal data.

Disclosure of personal data

Smallmatters.no does not pass on personal information to third parties unless it is necessary for us to process your order and send the goods to you (legitimate interest). Only Bring receives your personal information in order to process your order. Only your name and address, email address or telephone number are disclosed. Bring acts independently as the data controller and processes your personal information in a manner that is appropriate in accordance with the data protection regulations.

Marketing

Contact by email

We will send you a "forgotten shopping cart" reminder email if you have added items to your shopping cart and entered your personal information. We interpret you as a consumer to the effect that the active interest you have shown in the item(s), by adding them to your shopping cart, means that you will be interested in a reminder that you have items in your shopping cart as long as you have consented to receive relevant information from us.

Newsletter

We offer email newsletters so that you can receive various types of information and offers. Receiving newsletters is voluntary, and you will only receive this if you have signed up for our newsletter. It is easy to unsubscribe from the newsletter, either by contacting us or by clicking on the unsubscribe link at the bottom of all newsletters.

Use of cookies

Smallmatters.no always wants to give customers the best experience before, during and after a transaction. Therefore, cookies are used, which are small text files that are stored on your computer, tablet or phone to optimize the user experience on Smallmatters.no.

Cookies are used to customize the content on the website based on what you have viewed on our site, as well as to facilitate functionality such as visitor management, analysis, personalization and marketing.

Smallmatters.no uses cookies to perform the tasks mentioned above. Some of our services will not function optimally if you have disabled cookies in your browser. We also want to store a permanent cookie that is used to recognize you when you return to Smallmatters.no.

Smallmatters.no uses secure and reputable vendors for traffic and commerce analysis and the cookies they require will change over time. Our authorized vendors guarantee against unauthorized access, disclosure and use of such information.

Cookies used at Smallmatters

Required services and their cookies

• Cookies that the online store (Shopify) creates to store the contents of the shopping cart throughout the visit

Functional services and their possible cookies

• Google Analytics — We use Google Analytics to analyze web traffic, measure performance, and track campaign effectiveness. We do not collect or store personal data through Google Analytics, only analyze anonymized data. Read Google's privacy policy here .

Marketing services and their possible cookies

• Mailchimp — We use Mailchimp for email marketing and sending newsletters to customers who have consented to this. Mailchimp does not leave cookies in your browser. Read Mailchimp's privacy policy here.
• Google Adwords — We use advertising products from Google AdWords, which only display our website if it matches your search term. This data cannot be traced back to you. Read Google's privacy policy here
• Facebook Ads - We use advertising products from Facebook which means we can target messages based on your past behavior patterns in the store as well as demographic data such as gender, age and interests. This is data that cannot be traced back to you. Read Facebook's privacy policy here

Web analytics

We collect and store log data with external providers (such as Google Analytics) about, for example, which posts, pages, product categories and products are searched and viewed. This is to learn what our users are interested in, in order to improve content, product selection and offers. No personal data is processed when using Google Analytics, and your IP address is anonymized.

Reservation

How to opt out and disable cookies

Most browsers have a built-in feature that allows you to block tracking from cookies and third-party vendors. This will limit the number of cookies sent by a third-party script. However, this feature will not be able to remove all cookies, as some vendors use first-party cookies.

You can opt out of interest-based marketing via the following websites: NAI consumer opt-out page and DAA opt-out page . This will not remove ads, but it will block the ability for us to serve ads to people who have visited Smallmatters.no. Please note that these services themselves require cookies to remember that you have made use of this reservation.

If you want to know more about how to completely or partially remove cookies - read more at Minecookies.org.